Privacy Policy
This policy explains what Video Klets collects when you use it, why, and how long we keep it. Video Klets has no accounts yet, so we do not collect your email address or real name.
1. Your video and voice
Video and audio are not recorded or stored. Your browser sends them encrypted to Cloudflare's media servers, which forward them, encrypted, to the people in your chat. To forward them, Cloudflare's servers handle the video and audio in memory while the call is live; nothing is saved.
2. Your IP address is not shared with other users
Your browser connects only to our servers and Cloudflare's, never directly to the person you chat with, so other users cannot see your IP address.
3. What we collect
- Connection details: IP address, country (from Cloudflare), browser and device type, and when you connected and disconnected.
- What you enter: the display name and interests you type in the lobby.
- Activity: when you are matched, who you were matched with (by a random session ID), when you skip or leave, and how your browser reached our video servers (directly or through a relay) or why the connection failed.
- Text chat: messages pass through our server to reach the other person, but we do not store their content. We log only that a message was sent and its length.
- Reports: when you report someone, we log the session IDs, display names, IP addresses and countries of you and the reported person.
- Your agreement: that you confirmed you are 18 or older and accepted the Terms, and which version.
You get a new random session ID every time you connect. It is not linked to your name or to your earlier visits.
4. Why we collect it
- To connect you with other people and keep calls working.
- To investigate reports, block people who break the Terms, and protect users.
- To find and fix connection problems.
- To meet legal obligations, including requests from law enforcement.
5. How long we keep it
Logs are currently kept for up to 7 days and then deleted automatically. We may keep information about a specific report for longer if it is needed for an investigation or required by law.
6. Who else receives it
- The people you chat with see your display name, your video and voice, and your messages.
- Cloudflare, Inc. hosts the site and carries calls on our behalf. Its servers are located around the world, so your information may be processed outside Hong Kong and outside your own country.
- Authorities, where the law requires it or someone may be in danger.
We do not sell your information or use it for advertising.
7. Stored on your device
We do not use cookies. Your browser stores two settings on your device: your light or dark theme choice, and that you accepted the Terms. You can clear them in your browser settings at any time.
8. Your rights
Under the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong, you can ask for a copy of the personal data we hold about you and ask us to correct it. You can also ask us to delete it or stop using it, and we will do so unless we must keep it, for example for an open report or because the law requires it. Send requests to support@videoklets.com. We may need details such as the time of your session to find your data, because we do not have accounts.
If you are not satisfied with our response, you can complain to the Office of the Privacy Commissioner for Personal Data, Hong Kong. If you live elsewhere, you may also have rights under your local law and can contact us to use them.
9. Who we are
Video Klets is operated by Easthood Mogul, Hong Kong. Contact: support@videoklets.com.
10. Changes
We will update this policy when what we collect changes, for example when accounts are introduced, and change the version date above.